12/7/99 BBS.WHODAT.NET is back online as of midnight after I abandoned trying to recover the data that was on a slave disk. Mail appears to be processing okay, but I've still got a few bugs in some of the mailing lists. All stored mail was lost, please contact those on your frequent message lists and ask them to resend anything they might have sent you Sunday or since the last time you successfully downloaded content. Sorry for the inconvience and the lengthy time the system was down. I took the opportunity to nearly double the processor speed and did some other system enhancements as well.
It's 3:15pm 12/6/99 and I'm about to abandon all hope of recovering the data. The recovery software is still running but the drive is getting louder and louder, obviously there was a physical problem or damage, inside of the drive and it isn't the bearings. For those that need to do mail now, contact me about setting up a username@whodat.net account or patiently await the construction of the replacement username@bbs.whodat.net machine. Thanks...
12/5/99 BBS.WHODAT.NET is down and I'm currently attempting to recover the data that was on a slave disk. I discovered a read/write error around 10:30pm and I can give no timetable at present as to when it will be back up and running. Please check back here for updates.
All incoming mail will be held offsite for a period of time, however if we are offline for too long the mail may be bounced to the sender. Currently no outgoing mail can be processed through this domain name, if I see that it will be down for an excessive amount of time I will setup a backup machine. If I cannot recover the drive, all stored mail will be lost.
Ticket: NETOPS-1335264
Location - LAFAYETTE LA
Problem - There was a circuit outage affecting service to PSInet's facilities.
Affected - Services through this facility may have had noticeable latency during peak hours, including access numbers (318) 262-0039, (318) 289-1278.
Resolution - This ticket remains open, but service is not affected at this time. Non-urgent repairs have been scheduled in the near future.
Began - Wed Sep 29 23:00:00 1999 EDT
Resolved - Thu Sep 30 12:00:00 1999 EDT
Actually the outage was detected at 6pm CDT on Wednesday and lasted through noon on Thursday. During this digital service downtime, I rerouted all outbound traffic through Virginia on an analog circuit. All incoming traffic was disabled and all outside-incoming mail spooled. All local incoming mail was routed immediately and transmitted.
Additionally there was a fiber cut on the east coast that effected traffic earlier in the day, between noon at 4pm CDT on September 29th, 1999, until traffic was rerouted automatically by PSInet.
TICKET #1280145
Location - LAFAYETTE LA
Problem - A circuit outage affected dialup services at one of PSINet's facilities.
Affected - FrameConnect service and dialup service to (318) 262-0039, 289-1278 was unavailable.
Resolution - Dialup service has been restored.
Began - Wed Sep 15 19:14:00 1999 EDT
Resolved - Wed Sep 15 21:38:00 1999 EDT
To keep from being without service, I redirected my connectivity through New Orleans.
TICKET #1193353
PSINet was down at 7:30pm on August 16th, 1999 bacause of a power outage in the Dallas, Texas.
TICKET #10002030
PSINet was down at 7:30pm July 28th,1999 because of a power outage in the Dallas, Texas.
TICKET #1071379
PSINet was down on Thursday July 8th, 1999. Our service is routed through Lafayette, La. and that location is unavailable at 5:00pm due to a local power outage. Until service was restored, about 45 minutes later.
TICKET #962794
PSINet was down on May 30th, 1999 7:00am. Our service is routed through New Orleans, La. and that location is unavailable. Service is due to be restored at 11am, May 30th.
Ticket #936591
Location - THE UNITED STATES
Date of Maintenance - Wed May 26 00:00:00 1999 EDT Window - 1 hour
Summary - PSINet customers may experience routing instability and latency in data transfer as configuration changes are made.
BELLSOUTH
Monday, May 18th, 1999 from 10:30am to 6:30pm 9 primary phone circuits were cut, this effected both PPP and the BBS dialups.
BellSouth determined that its due to the road construction along LSUE Drive and was cut at the Maple Ave. junction.
Due to the nature of the phone circuit damage, the 600 pair cable was damaged but not severed, they replaced the cable on Wednesday, May 20th. However, they miss wired another line and BellSouth was notified that evening. Service was completely restored to all lines by Thursday afternoon, May 21st.
Ticket #841402
The Lafayette Point of Presence numbers were down, ie. busied out at 3:40pm on 4/14/99 for less than 30 minutes. A result of this was you're inability to surf locations outside of the WHODAT domain. All Email was held locally and remotely until service was re-established.
Ticket #751402
Location - SOUTH SOUTHEAST REGION
Problem - A hardware outage is causing congestion in this region.
Affects - Customers connecting through this region may experience delays during peak hours.
Status - PSINet has adjusted traffic to bypass the outage where possible.
Began - Tue Mar 16 08:27:00 1999 EST (Actually 10:30pm EST on the 15th)
ETR - Tue Mar 16 15:00:00 1999 EST
Ticket - NETOPS-758326
Alternate numbers - not applicable
Ticket #728962
Location - LAFAYETTE LA
Problem - A dialup server in the LAFAYETTE LA PSINet facility was without connectivity.
Affected - This affected analog and ISDN dialup customers who usually connect at (318) 262-0039, (318) 289-1278.
Resolution - Connectivity has been restored to access number(s) (318) 262-0039, (318) 289-1278.
Began - Tue Mar 2 13:45:00 1999 EST
Resolved - Tue Mar 2 14:35:00 1999 EST
Ticket #701618
Location - DALLAS TX
Date of Maintenance Thu Feb 18 01:00:00 1999 EST Window - 1 hour
Summary - PSINet customers will lose connectivity as hardware is upgraded. PSINet dial-up customers using access numbers 214-979-2095, 214-720-2050, 214-969-6990, 214-220-2734, 214-953-3199, 214-276-9000, 214-220-1292 and 214-860-1902 may also be affected when this maintenance occurs. As an alternative dial-up customers may use access numbers 713-567-0497, 713-767-1503, 281-228-7910, 806-472-0250 and 210-576-0107, long distance charges may apply.
Ticket Number - NETOPS-662362
Ticket # 646803 and # 646971
Location - LAFAYETTE LA
Problem - The PSINet facility had no connectivity.
Affected - This affected dialup customers who use (318) 262-0039, (318) 289-1278.
Resolution - Hardware has been adjusted to restore full service.
Began - Wed Jan 20 06:11:00 1999 EST
Resolved - Wed Jan 20 08:42:00 1999 EST
Ticket - NETOPS-644810
1/20/1999 I've been away on vacation the past 5 days and the problems started sometime on Monday.
I picked up on the problem when I was attempting to check my E-mail and browse the webserver from St. Louis, Mo.
Please be aware that we cannot anticipate what problems may occur with aspects outside of our direct control.
